Privacy Policy
Last updated: 28 October 2026
This Privacy Policy explains how Seto.ai ("we", "us") collects, uses and protects personal data when you visit setoai.app or use our products and services. We handle personal data in line with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
Information we collect
- Information you give us, such as your name, email address and the content of messages you send us.
- Account and billing details when you sign up for or purchase a product. Payments are processed by third-party payment providers; we do not store full card numbers.
- Basic technical data, such as browser type, device information and pages visited, collected to keep our services secure and working properly.
How we use information
- To provide, operate and support our products and services.
- To respond to enquiries and send service-related communications.
- To process payments and meet legal, tax and accounting obligations.
- To improve our products and protect against fraud or misuse.
We do not sell personal data. If we send marketing emails, you can unsubscribe at any time.
Sharing
We share personal data only with service providers who help us run our business (for example hosting, email and payment providers), under appropriate confidentiality obligations, or where required by law.
Retention and security
We keep personal data only as long as needed for the purposes above or as required by law, and we use reasonable technical and organisational measures to protect it.
Your rights
You may request access to, or correction of, the personal data we hold about you. To make a request, email hello@setoai.app.
Cookies
This website uses only cookies that are necessary for it to function. Individual products may use additional cookies, which will be described within those products.
Changes
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
Contact
Seto.ai, Hong Kong SAR — hello@setoai.app